Northampton Air Conditioning (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services in Northampton and surrounding areas.
Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, and any details you provide when contacting us or requesting a quote.
- Service Information: Details about your property, air conditioning systems, or service requests.
- Technical Data: IP address, browser type, device information, and website usage data collected through cookies or analytics tools.
How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotes or service information
- Schedule and deliver air conditioning installation, maintenance, or repair services
- Improve our website, services, and customer experience
- Communicate updates, confirmations, or service-related notifications
- Maintain security and prevent fraudulent activity
Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary, including:
- Service providers who assist with website hosting, communications, or analytics
- Legal authorities when required to comply with legal obligations
All third parties are required to keep your information secure and confidential.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve user experience and analyse website traffic. Cookies help us understand how visitors interact with our site so we can improve performance and functionality.
You can choose to disable cookies through your browser settings if you prefer.
Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Your Data Rights
Depending on applicable data protection laws, you may have the right to:
- Request access to the personal data we hold about you
- Request corrections to inaccurate or incomplete information
- Request the deletion of your personal data where applicable
- Object to or restrict certain processing of your data
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.
Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements or our services. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Northampton Air Conditioning
Northampton, United Kingdom
Email: [email protected]